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Terms & Conditions

Last updated: September 2026

1. Acceptance of Terms

By using SSA Travel & Tours services, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Booking & Payment

All bookings require full or partial payment as specified. Prices are subject to change until booking is confirmed in writing. Payment can be made via bank transfer, EasyPaisa, or JazzCash.

3. Cancellation Policy

Cancellations made 30+ days before departure: 10% cancellation fee. 15-29 days: 25% fee. 7-14 days: 50% fee. Less than 7 days: No refund. Visa fees are non-refundable.

4. Visa Responsibility

SSA Travel assists with visa applications but cannot guarantee visa approval. Visa rejection fees are non-refundable. Customers are responsible for providing accurate documents.

5. Travel Insurance

We strongly recommend travel insurance. SSA Travel is not responsible for medical emergencies, trip cancellations due to personal reasons, or lost baggage.

6. Conduct & Responsibility

Customers must follow all Saudi Arabian laws and religious guidelines during Umrah/Hajj. SSA Travel reserves the right to cancel services for misconduct without refund.

7. Privacy

Your personal data is protected per our Privacy Policy. We do not sell your information to third parties. Data is used solely for service delivery.

8. Limitation of Liability

SSA Travel is not liable for delays or cancellations caused by airlines, government authorities, or force majeure events including natural disasters or pandemics.

9. Governing Law

These terms are governed by the laws of Pakistan. Any disputes shall be resolved in Karachi courts.

10. Contact

For any questions about these terms, contact us at: info@ssatravels.com.pk or call +92-308-3666992